FAQ

How much do you charge for the services?

As mentioned earlier, everyone has a unique situation and can have different level of complexity. The commitment I am making to you is that the price will be reasonable and transparent starting at $50 (including one state). We will let you know the final price so you can say yay or nay before we proceed.

How does 100% remote work?

We will start with a phone call conversation (Zoom if needed). Based on your preference, you will be setup on you mobile phone application or a desktop via portal. You upload your tax documents, tax preparer will call you to ask the questions to make sure we have all the income and deductions captured and are in compliance with tax laws. Tax preparer will call you once your return is ready to be filed to discuss the tax refunds/owed.

What documents do I need to upload?

You will need your W-2, 1099, 1098 and any other tax documents received during the year. If not sure, include it and we will let you know.

What’s “Second Review” of last year’s return review feature?

If you filed your taxes from somewhere else last year, you can bring in the returns and we will take a review the return for any missed deductions. And yes, FREE of cost. If there are any changes recommended, there will be a nominal fees to amend and file if needed.

Do you have referral rewards (Spread the Word)?

Yes, we do. You are an important pillar to the success of the Star Tax Pros family. For each referral, who files with us, you will get a $15 amazon gift card (up to 2). So, spread the word.

How do I pay for your services?

There are various options available – Zelle, ACH, Check, Paypal (coming).